The coronavirus pandemic is creating an unprecedented surge in applications for unemployment assistance and now, that the NY Department of Labor has teamed up with Google in order to provide an unemployment portal for applications that is more reliable than the old one.

The NY Department of Labor (DOL) is partnering not only with Google, but also with Deloitte and Verizon on the project called “Tech Surge” which is said to improve the reliability of the unemployment assistance program online and via telephone. Deloitte will create a bigger call center for the DOL, and Verizon will assure ...